American Medical Review Officer Inc. (AMRO) is one of the nation’s leading Medical Review Officer (MRO) companies, analyzing over 12,000 drug screens each month.
Established in 1999 in Jacksonville, Florida, American Medical Review Officer has been providing MRO services throughout the country and specializing in workplace and random drug testing procedures as well as the analysis, interpretation and reporting of drug testing results by a certified Medical Review Officer for the last 17 years.
- AMRO prides itself on personalized approach to customer service.
- AMRO Specializes in MRO services ONLY.
- AMRO is NOT a clinic or a TPA.
- AMRO DOES NOT have voice mail- you will speak with staff.
We guarantee that you will always speak with an AMRO staff member when you call us during regular office hours; we do not use or have voice mail, except after hours. And if you contact us via email, we will also respond to your email within ONE HOUR during regular office hours.
AMRO Staff and Qualifications
Our Medical Review Officer, Donald S. Freedman, M.D., is certified by the American Association of Medical Review Officers (AAMRO) and is designated as in good standing for keeping his training and certification up to date with the latest legal, technical and medically sound practices. Dr. Freedman has been with AMRO since we were founded in 1999. A board certified physician, he graduated from the Medical College of Georgia in 1975 and completed his residency in 1977. He is an active member of the Duval County Medical Society, the Florida Medical Society, the Southern Clinical Congress and the American Association of Medical Review Officers.
Dr. Freedman is supported by a highly-experienced and exceptional professional MRO staff of 8 employees, with a combined 85 years of MRO assistant experience in the medical review industry, processing drug screen results, a highly specialized field. Our Vice President/office manager, Barbara, has all successfully completed the Drug and Alcohol Testing Industry Association’s Excelling as a Certified Medical Review Officer Assistant training and completed the MRO Assistant certification offered by the Drug & Alcohol Testing Industry Association (DATIA). Barbara, Linda, Elizabeth, Anny and Robyn are all Certified Medical Review Officer Assistants (C-MROA) earning certification through MROCC.
Dr. Freedman’s additional AAMRO certification represents an objective standard of competency and expertise for MRO physicians across the country. Certification has been a recognized medical credential for 24 years. The certification is based upon the federal requirements developed by the Department of Health and Human Services for federal drug testing programs and is intended to ensure the public of quality services and the maintenance of ethical conduct by qualified professionals involved in drug and alcohol testing review.
Why Use American Medical Review Officer?
American Medical Review Officer’s only business is receiving, reviewing and reporting drug screen results for our clients throughout the country. AMRO serves both TPAs’ (third party administrators) as well as direct end-use clients.
MRO reviewed drug testing results are available electronically to our clients 24 hours a day, 7 days a week on the internet via secure client login. Click here to review our MRO drug testing results examples.
Our Medical Review Officer, Dr. Freedman, and his staff are always available for professional advice on issues you might encounter with your drug testing program. AMRO offers computerized random selection to any clients who desire help with their random drug testing program selections.
The American Medical Review staff is known for going the extra mile for their clients. If we receive a drug test result for one of our clients and don’t have the documentation necessary to release your result, we will immediately begin to track down the information we need to be able to report your drug testing results to you as quickly as possible.
If you would like to schedule a phone interview with our Medical Review Officer, Dr. Freedman, please give us a call toll-free at 800-550-9640. Click here for our contact information as well as our staff’s email addresses if you would like to send us an email.
Dr. Freedman and the staff at American Medical Review Officer (AMRO) look forward to the opportunity of speaking with you to see how we can fit your needs.
Donald S. Freedman, M.D.